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Taunton Deane Primary Care Trust
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Staff Charter
 

In the effort to fulfil the Strategic Aims, the Trust is keen to be organisations in which everyone shares a common sense of purpose and direction.

The Trust wishes to optimise development of the individual, improve job satisfaction and harness the energy, enthusiasm and skill of all the staff.

The Trust wishes to have the active involvement of all employees and their representatives in decision-making and in determining the provision and development of the services.

The Trust is determined to ensure equal treatment and opportunity at work, as well as the positive physical and mental health of all of its employees.

The Trust is determined to value and support all staff.

EVERYONE EMPLOYED BY THE TRUST HAS THE RIGHT:

    Trust Policies / Documentation
1.   To be treated with respect, loyalty and consideration by each of us and to have individual needs recognised, with appropriate means of seeking redress should a grievance or dispute arise. Grievance Procedure
2.  To fair and equitable pay and conditions of service and to be treated fairly and in accordance with their contract of employment. Terms and Conditions of Service Statement
3.  To a clear statement of what is expected of them (e.g. a job description / job plans). In line with the Communications and Staff Involvement Policy, regular communication will take place between the manager and the employee and a personal development review will be carried out at least annually. Job Description
Communication and Staff Involvement Policy
Job development and Review Policy
4.  To work in a positive, supportive climate with effective team working and two-way communication and evaluation. Communication and Staff Involvement Policy
5.  To have equitable access to training, development and funding to fulfil their potential.  Education, Training and Development Strategy
Equal Opportunities Policy
6.  To have equitable access to career development opportunities. Education, Training and Development Strategy
Equal Opportunities Policy
7.  To have access to adequate support services, stress management / counselling for traumatic situations which may include bereavement and sickness. Occupational Health and Safety Policies and Procedures
8.  To have equitable access to special leave arrangements supporting the work / life balance. Policies on Flexible Working and Special Leave Arrangements
9.  To work in a safe, healthy environment in accordance with Health and Safety regulations, with adequate support for personal safety and protection from bullying and harassment, intimidation, verbal and physical violence in the work place.  Health and Safety Policy Harassment at Work Policy Zero Tolerance Policy
10.  To be treated with respect by patients, carers and visitors.  Health and Safety Policy Harassment at Work Policy
Zero Tolerance Policy
11.  To be positively supported in a complaints situation and to be fully informed and involved at all stages of the process.  Complaints Procedure
12.  To equal opportunities to apply for vacant positions in the Trust ensured by appropriate advertisement.  Equal Opportunities Policy
13.  To belong to a recognised Trade Union of their choice and to be represented in line with Trust Policies and ACAS guidelines.  Recognition Agreement
14.  To have personal details kept securely by the Trust and treated in the strictest confidence in accordance with the Data Protection Act.  Data Protection Guidance
15. 

To have easy access to all personnel policies 

Personnel Policy Binder

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