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User and Public Involvement

Dorset & Somerset Health Authority's policy:

"Give greater voice and influence to local people, users of the NHS services and their carers over the development and definition of standards set for NHS services and the development of policy" 

Special Reports

  • Report of the special panel held in Yeovil on 12 June 2003. The meeting took the form of a focus group. Ten people took part and discussed - Information: about the services provided by the Trust, how patients and the public would want to receive information, how it should be presented, what it should contain - in other words - what would you want to know?

  • Report of the special panels held in Dulverton, Yeovil and Wellington in June 2001. The panel discussed how patients should be involved in decisions made about their healthcare.

  • Report of the special panels held in Chard, Ilminster and Langport to discuss the boundary issue. The panel meetings took place in November 2000.

  • Report of a consultation of users of gynaecological cancer services held in November 1999.

Health Panel Reports

 

Round 24 - held in April and May 2003. Meetings were held in Chard, Wincanton, Yeovil, Taunton, Wellington, Wiveliscombe, Frome, Street, Shepton Mallet, Burnham on Sea, Dulverton and Minehead. A total of 91 people took part in the panel discussions.

The panels discussed:

  • General practitioner services (primary care) - including aspects of the proposed new General Practitioner Contract, transport, walk-in centres and patient responsibility.

Download the full health panel report   and feedback document

Round 23 - held in September and October 2002. Meetings were held in Chard, Wincanton, Yeovil, Taunton, Wellington, Wiveliscombe, Frome, Street, Shepton Mallet, Burnham on Sea, Dulverton and Minehead. A total of 89 people took part in the panel discussions.

The panels discussed:

  • Men's health - focussing on access to health services (e.g. why won't some men go to the doctor?), education, information and attitudes to health - across all age groups.

Download the full health panel report

Round 22 - held in April and May 2002. Meetings were held in Wincanton, Yeovil, Chard, Shepton Mallet, Street, Frome, Wellington, Taunton, Wiveliscombe, Burnham on Sea, Minehead and Dulverton. A total of 104 members attended.

The topics discussed were:

  • The development of the new Patient Advice and Liaison Service (PALS)
  • How to effectively consult with patients and the public

Download the full health panel report (PDF 66Kb).

Round 21 - held in September and October 2001. Meetings were held in Wincanton, Yeovil, Martock, Shepton Mallet, Street, Frome, Wellington, Chard, Langport, Burnham on Sea, Minehead and Dulverton. A total of 85 members attended.

The topics discussed were:

  • Are people happy to receive care and treatment from specialist support workers trained to deliver specific services - like rehab, physiotherapy, diagnostic tests, e.g. ECGs, occupational therapy etc?
  • What sort of information would members of the public wish to have in order to inform them how well their local GP practice was performing? (N.B. this topic was discussed by the Chard, Yeovil and Wincanton panels only)
The topics were submitted by the four Primary Care organisations in Somerset.

Download the full health panel report (PDF 108Kb).

Round 20 - held in April and May 2001. Meetings were held in Wincanton, Yeovil, Martock, Shepton Mallet, Street, Frome, Wellington, Chard, Langport, Burnham on Sea/Bridgwater, Minehead and Dulverton. A total of 96 health panel members attended.

The topic discussed was:

  • Attitudes and barriers to seeking help for depression and stress-related disorders
This topic was submitted by the Public Health Department of the health authority, which had carried out a pilot survey in the Somerset Coast Primary Care Trust area to assess levels of depression and stress in a random sample of that population.

Download the full health panel report (PDF 122Kb).

Round 19 - held in September and October 2000. The topics discussed were:

  • Resuscitation of patients
  • Services for elderly people
  • Local outpatient services versus centralised (discussed by Street, Shepton Mallet and Frome panels only, instead of the resuscitation topic).

Download the full health panel report (PDF 104Kb).

Round 18 - held in April and May 2000. The topics discussed were:

  • Access to GP Services
  • Prescribing within Primary Care

Download the full health panel report (PDF 75Kb).

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Round 17 - held in September and October 1999. The topics discussed were:

  • Coronary Heart Disease
  • Teenage Conception
  • Accidents in children under four year’s old

The panels were not asked to fill in decision sheets on direct questions relating to these topics but rather encouraged to discuss the issues very much at a local and community level – looking at who should provide what, ways of working together, past and present services, reasons for change and progress. The topics were put together to feed in to the next Health Improvement Programme. (HImP)

Download the full health panel report (PDF 95Kb).

Round 16 - held in April and May 1999. The topics discussed were:

  • Complementary therapy within the NHS
  • The development of NHS Direct
  • Confidential Drug Services for young people (all panels except Taunton)
  • The role of Taunton Community Hospital (Taunton panel only)

Download the full health panel report (PDF 92Kb).

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Round 15 - held in September and October 1998. The topics discussed were:

  • How should the public be represented in Primary Care Groups?
  • Should most follow-up of patients with ‘common’ cancers take place in hospital or primary care (GP surgeries)?
  • Should Somerset Health Authority put more resources into training primary care professionals to take on specialist care (rather than using this money to develop hospital services)?
  • Should Somerset Health Authority purchase Sildenafil (Viagra) for all those men with impotence who request it?

Download the full health panel report (PDF 206Kb).

Round 14 - held in March and April 1998. The topics discussed were:

  • Should Somerset Health Authority spend more of its total budget in areas with higher levels of need for health care than in areas with less need?
  • Should Somerset Health Authority pursue a scoring system to help prioritise individual patients or should this be left to clinical judgement?
  • Should Somerset Health Authority spend money on continence pads for urinary incontinence?

Download the full health panel report (PDF 95Kb).

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Round 13 - held in September and October 1997. The topics discussed were:

  • Is it reasonable to expect GPs to provide 24 hour health cover?
  • Which aspects of a high quality service do you think would be the most important to members of the public and patients using the GP practice?
  • Should Somerset Health Authority limit the availability of breast reduction surgery?
  • Should Somerset Health Authority limit the availability of all cosmetic  surgery?

Download the full health panel report (PDF 74Kb).

Round 12 - held in June and July 1997. The topics discussed were:

  • Should Somerset Health Authority extend the role of optometrists?
  • What are your top three priorities for Somerset Health Authority for extending user and public participation in the decisions made about buying and running health services in Somerset? (Top three priorities)
  • Should Somerset Health Authority consider sharing buildings in order to fund extra staff for other services?

Download the full health panel report (PDF 45Kb).

 

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